Welcome to www.trulyinto.com Website (the "Site").

By placing an order with Oriah Beauty Private Limited ("Into", “Company” "we", "us" or "our") for products ("Products") which are sold on this Website you will be deemed to have read, understood and agreed to these Terms & Conditions ("T&Cs"). Please read these T&Cs carefully before placing an order with us.

We amend these T&Cs from time to time and the same are subject to change without prior notice.

About Into (www.trulyinto.com)

This Website is operated based out of India and all sales on the Website are made by Oriah Beauty Private Limited, a company incorporated under the laws of India, with registered office located at 5-22-030, Plot NO.5,6, Mahendra Hills, East Marredpally, Secunderabad, Hyderabad, Telangana, 500026.

You have chosen to visit the Website in India in order to purchase our Products. As a consequence, irrespective of your place of residence, any purchase you make will occur in India and will be governed by these T&Cs and laws of India. 

The terms and conditions for usage of this Website as set out herein (“Terms of Use”) constitute a valid Agreement between us and you which specifically govern your access and use of this Website, which in turn provides a forum for you to inter alia enable you to discover, select and buy Products listed on our Website at the indicated price at any time, from the locations serviceable by us.

1. Any accessing, browsing, or otherwise using this Website indicates your agreement to these Terms of Use, the Privacy policy of our Company and any other policies or guidelines that may be applicable at the time of your access and usage of this Website and which may be updated from time to time (collectively, the “Agreement”). 
2. By accepting the Terms of Use, you also accept to receive news, updates, offers/ campaign related SMS, to the mobile phone number provided by you. By accessing and using this Website and/ or verifying your contact number with us, you explicitly consent to receive such communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.
3. We will try to ensure that all information and recommendations, whether in relation to the Products, Services, offerings or otherwise (hereinafter “Information”) provided as part of this website is correct at the time of inclusion on the Website. We do not guarantee the accuracy of the Information. We make no representations or warranties as to the completeness or accuracy of Information.
4. You agree that Information is being supplied to you on the condition that you will make your own determination as to the suitability of such information for your purpose prior to use or in connection with the making of any decision. No Information on this Website shall constitute an invitation to invest in us or any affiliates. Any use of this Website or the Information is at your own risk. Neither we, our affiliates, nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website, the Information, or any third-party website linked to this Website. We are not responsible for the content of any third-party sites and do not make any representations regarding the content or accuracy of material on such sites. If you decide to access links of any third-party platforms, you are doing so entirely at your own risk and expense.
5. As means to assist the users in identifying the Products of their choice, we provide visual representations on this Website including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics and other visual aids. While reasonable efforts are made to provide accurate visual representation, we disclaim any guarantee or warranty of exactness of such visual representation or description of the Product, with the actual Product ultimately delivered to users. The appearance of the Product when delivered may vary for various reasons.
6. Nothing contained herein is to be construed as a recommendation to use any Product, process, equipment or formulation, in conflict with any patent, or otherwise and we make no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise.
7. We do not covenant or provide any representations and warranties:

(i) in respect of quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose/consumption or the content (including Product or pricing information and/or specifications) on this Wesbite;

(ii) that the Services will be made available at all times; and

(iii) that the operation of this Website, including the functions contained in any content, information and materials on this Website or any third-party sites or services linked to this Website will be uninterrupted, or that the defects will be rectified, or that this Website or the servers that make such content, information and materials available are free of viruses or other harmful components.

8. This website and the services are provided to you on an “as is” and “where-is” basis, without any representations or warranties. We, for ourself and any third-party providing materials, services, or content to this website, make no representations or warranties, either express, implied, statutory or otherwise of merchantability, fitness for a particular purpose, or noninfringement of third-party rights, with respect to this website, the information or any products or services to which the information refers. We will not be liable to you or any third party for any damages of any kind, including but not limited to, direct, indirect, incidental, consequential or punitive damages, arising from or connected with the site, including but not limited to, your use of this site or your inability to use the site, even if we have previously been advised of the possibility of such damages.
9. Disclaimer -To the extent permitted by applicable law, We, our officers, agents, employees and directors, disclaim any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, or deletion, interruption, error, delay, virus, communication, unauthorised access, theft, destruction, alteration or use of records on this Website.

    The terms and conditions of sale as set out herein (“Terms of Sale”) constitute an agreement between us and you and govern the terms and conditions on which you purchase your Products from us on or through the Trulyinto Website (www.trulyinto.com). By placing an order for any Product with us or making a purchase of Product, you expressly agree to be bound by these Terms of Sale.

    These Terms of Sale constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures. 

    OUR CONTRACT OF SALE

    Listing and display of a Product by us on this Website is our invitation to you to make an offer for purchase of such Product. Likewise, the placement of an order on this Website by you is your offer to buy the Product(s) from us.

    Once you have placed an order with us for purchase of a Product, you will receive an e-mail and/or mobile confirming receipt of your order and containing the details of your order (the “Order Confirmation”). The Order Confirmation is merely an acknowledgement that we have received your order and does not signify our acceptance of your offer.

    We only accept your offer and conclude the contract of sale for a Product ordered by you, when the Product is shipped or dispatched to you and an e-mail and/or registered mobile number confirmation is sent to you that the Product has been shipped or dispatched to you (the “Shipment Confirmation”). We reserve the right, at our sole discretion, to refuse or cancel any order for any reason whatsoever before sending Shipment Confirmation to you.

    If your order is dispatched in more than one package, you may receive separate Shipment Confirmations for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that Shipment Confirmation.

    Any communication from us shall be sent only to your registered mobile number and/or email address or such other contact number or email address that you may designate, for any particular transaction. You shall be solely responsible to update your registered mobile number and/or email address on our Website in the event there is a change. Further, we may also send you notifications and reminders with respect to scheduled deliveries of the purchased Products. While we shall make every endeavour to share prompt reminders and notifications relating to the delivery of purchased Product(s) with you, we shall not be held liable for any failure to send such notifications or reminders to you.

    Your contract is with us and you confirm that the Product(s) ordered by you are purchased for your internal / personal usage/purpose and not for re-sale or business purpose. Please note that we sell Products only in quantities which correspond to the usual requirements of an average household. This applies both to the number of Products ordered within a single order and the placing of several orders for the same Product where the individual orders comprise a quantity typical for a normal household.

    All orders placed on this Website are subject to the availability of such Product, our acceptance of your offer as per the above and your continued adherence to these Terms of Sale.

    You hereby authorise us to declare and provide declarations to any governmental authority on request on your behalf, including that the Products ordered by you are for personal, non-commercial use.

    PRODUCT AVAILABILITY

    We list availability information for the Products on this Website. Please note that dispatch estimates are not guaranteed and should not be relied upon as such. As we process your order, you will be informed by e-mail and/or mobile SMS if any Products you order turn out to be unavailable or out of stock.

    PRODUCT PRICING

    All prices are listed in Indian Rupees. Price, as displayed, is inclusive of all applicable taxes.

    Products in your shopping cart of this Website will reflect the most recent price as displayed on the Product’s information webpage on this Wesbite. Please note that this price may differ from the price shown for the Product when you first placed it in your shopping cart. Placing a Product in your shopping cart does not reserve the price shown at that time. It is also possible that a Product’s price may decrease between the time you place it in your shopping cart and the time you place the order. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery.

    LICENSES

    You acknowledge that there may be licenses/permissions required under the applicable laws to use, purchase or otherwise possess certain Product(s). You will be solely responsible for obtaining such licenses/permissions and complying with the terms of such licenses/permissions.

    TAXES

    You shall be responsible for payment of all fees/costs/charges associated with the purchase of Products from us and you agree to bear any and all applicable taxes.

    ELIGIBILITY

    Only persons who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e., persons who are 18 (Eighteen) years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use this Website and place an order with us. If you are a minor i.e., under the age of 18 (Eighteen) years, you may purchase the Product on this Website only with the involvement of a parent or guardian.

    In order to make a purchase through the Website or to use the services or features made available to you on the Website you will be required to register. When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number, address and e-mail address, which is true, accurate, current and complete in all respects. Should any of your registration information change in future you are required to amend your personal online account immediately. We may change registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided. The purchase of Products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Website in accordance with laws of India.

    Other policies

    The following additional policies (which can be accessed by clicking on the links below) also form part of these T&Cs and should be read carefully before placing an order:

    Privacy Policy; and 

    Returns & Refund Policy.

    DISCLAIMER OF WARRANTIES

    Your use of the Website and/or Products are at your sole risk. The Website and the Products are offered on an “as is” and “as available” basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Products or Website content, or any reliance upon or use of the Website content or Products.

    Without limiting the generality of the foregoing, the Company makes no warranty:

    1. that the information provided on this Website is accurate, reliable, complete, or timely;
    2. that the links to third-party websites are to information that is accurate, reliable, complete, or timely;
    3. no advice or information, whether oral or written, obtained by you from this Website will create any warranty not expressly stated herein;
    4. as to the results that may be obtained from the use of the Products or that defects in the Products will be corrected; and
    5. regarding any Products purchased or obtained through the Website.

    The inclusion of any Products or offers on the Website at a particular time does not imply or warrant that the Products or offers will be available at any time.

    The Company shall have the right, at any time, to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Website may discontinue disseminating any portion of information or category of information. The Company does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Website.

    LIMITATION OF LIABILITY

    The Company takes no liability or exclusive remedy, in law, in equity, or otherwise, with respect to the Website content and Products and/or for any breach of this T&C. The Company will not be liable for any direct, indirect, incidental, special or consequential damages or loss in connection with this T&C or the Products in any manner, including liabilities resulting from (a) the use or the inability to use the Website content or Products or allied services; (b) the cost of procuring substitute the Products or content; (c) any Products purchased or obtained or transactions entered into through the Website; or (d) any lost profits you allege, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed.

    You agree that, to the fullest extent permitted by applicable law, neither the Company nor our affiliates, partners, or licensors will be responsible or liable (whether in contract, tort (including negligence) or otherwise) under any circumstances for any (a) interruption of business; (b) access delays or access interruptions to the Website; (c) data non-delivery, loss, theft, mis-delivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of third party website links on the Website; (e) viruses, system failures or malfunctions which may occur in connection with your use of the Website, including during hyperlink; (f) any inaccuracies or omissions in content; or (g) events beyond the reasonable control of the Company. We make no representations or warranties that defects or errors will be corrected.

    This disclaimer constitutes an essential part of this T&C.

    Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.

    INDEMNIFICATION

    You will release, indemnify, defend and hold harmless the Company, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorney’s fees and expenses, of third parties relating to or arising out of: (a) this T&C or the breach of your warranties, representations and obligations under this T&C; (b) the Website content or your use of the Website content; (c) the Products or your use of the Products (including trial products); (d) any intellectual property or other proprietary right of any person or entity; (e) your violation of any provision of this T&C; or (f) any information or data you supplied to the Company. When the Company is threatened with suit or sued by a third party, the Company may seek written assurances from you concerning your promise to indemnify the Company; your failure to provide such assurances may be considered by the Company to be a material breach of this T&C. The Company will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of the Company choice at its expense. The Company will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend the Company against any claim, but you must receive the Company prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this T&C or your use of the Website or the Products.

    PRIVACY

    The Company believes strongly in protecting user privacy and providing You with notice of the Company’s use of data. Please refer to the Company privacy policy, incorporated by reference herein, that is uploaded on the Website.

    INTELLECTUAL PROPERTY RIGHTS

    All information and content available on the website, including but not limited to trademarks, logos, service marks, text, graphics, button icons, images, audio clips, photographs, videos, visuals, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is the property of the Company and is protected by laws of India, including laws governing all applicable forms of intellectual property. Any unauthorized use of the material may violate copyright, trademark, and/or other laws.

    You are prohibited from copying (whether by printing off onto paper, storing on disk, downloading or in any other way), distributing (including distributing copies), downloading, displaying, performing, reproducing, distributing, modifying, editing, altering, enhancing, broadcasting or tampering within any way or otherwise use any Content contained in this Website.

    You may not- (a) copy and distribute the Information on any other server, or modify or re-use text or graphics on this system or another system; (c) reproduce any part of this Website or sell or distribute the same for commercial gain nor shall it be modified or incorporated in any other work, publication or web site, whether in hard copy or electronic format, including postings to any other web site; (d) remove any copyright, trademark or other intellectual property notices contained in the original material from any material copied or printed off from this Website; or (e) link any other material to this Website, without our express written consent.

    GENERAL

    Force Majeure: The Company will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott, any acts of nature labour disputes, floods, lightning, severe weather, shortages of materials, rationing, pandemic or epidemic, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the Website, utility or communication failures, revolution, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause beyond our reasonable control. Further if Force Majeure event takes place that affects the performance of our obligations under these T&C our obligations under these T&C shall be suspended for the duration of Force Majeure event.

    Cessation of Operation: The Company may at any time, in its sole discretion and without advance notice to You, cease operation of the Website and distribution of the Products.

    Entire Agreement: This T&C comprises the entire agreement between you and the Company and supersedes any prior agreements pertaining to the subject matter contained herein.

    Effect of Waiver: The failure of the Company to exercise or enforce any right or provision of this T&C will not constitute a waiver of such right or provision. If any provision of this T&C is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in such provision, and the other provisions of this T&C remain in full force and effect.

    Governing Law and Jurisdiction: This T&C shall be construed in accordance with the applicable laws of India and will be governed by the laws of the state of Telangana without regard to its conflict of law principles to the contrary. Neither you nor the Company will commence or prosecute any suit, proceeding or claim to enforce the provisions of this T&C, to recover damages for breach of or default of this T&C, or otherwise arising under or by reason of this T&C, other than in courts located in Hyderabad, Telangana. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this T&C.

    Waiver of Class Action Rights: By accepting the T&C, you hereby irrevocably waive any right you may have to join claims with those of other in the form of a class action or similar procedural device, any claims arising out of, relating to, or connection with this T&C must be asserted individually.

    Termination: The Company reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms of this T&C. Following termination, you will not be permitted to use the Website and the Company may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, the Company reserves the right to exercise whatever means it deems necessary to prevent the unauthorized access of the Website. This T&C will survive indefinitely, unless and until the Company chooses, in its sole discretion and without advance notice to You, to terminate it.

    Domestic Use: The Company makes no representation that the Website or Products are appropriate or available for use in locations outside India. The users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

    Assignment: You may not assign your rights and obligations under this T&C to anyone. The Company may assign its rights and obligations under this T&C in its sole discretion and without advance notice to you.

    By using this Website or ordering Products from this Website, you agree to be bound by this T&C.

    Survival: If any provision or provisions of these T&C shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.

    Contact Us: Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding the Products or the Website.

    Customer Service Desk:

    Email: help@trulyinto.com 

    For Order Related Queries: orders@trulyinto.com

    Phone Number: +91 89786 47530

    Contact Days: Monday-Friday (From 10:00 Am to 6:00pm)